A comprehensive modular suite that digitizes the sales network by integrating direct sales, operations, and agency models into a unified multi-channel system. It consolidates data across the entire value chain, optimizing sales roles and customer touchpoints to drive sustainable business growth.
Traffic analysis enhances lead detection from campaigns, supports accurate ROI comparison, and optimizes the customer acquisition process. Traffic analysis provides visibility into the ROI of each channel placement, enabling data-driven decisions to eliminate underperforming channels.
Omnichannel Lead Acquisition
Lead Capture Tools
Traffic Analysis Metrics
Automatically collects and cleans leads from both online and offline channels to improve lead effectiveness rate.
Benefits
Automates lead grading with scoring rules and enforces standardized follow-up SOPs.
Breaks down business actions impacting lead conversion and identifies relevant factors for lead scoring.
Different rules can be applied to various lead scopes, leveraging big data algorithm models for accurate calculation.
Replaces subjective sales decision-making with objective scoring mechanisms to enable automatic lead grading.
Enhances the walk-in rate of high-quality leads through multi-dimensional engagement. It supplements lead information, verifies purchase intentions, and ensures continuous nurturing throughout the customer journey. By confirming intent before assignment, the system enables timely and targeted follow-up—driving higher conversion efficiency and improved sales performance.
By utilizing automated lead distribution and assignment tools, different types of leads can be allocated to sales representatives according to their capabilities and track records, which improves the efficiency of lead operations.
The process is strengthened through continuous tracking of key customer journey touchpoints, while digital journeys help identify issues in real time. Standardized SOPs further improve sales capability, and return-visit tasks assigned to sales representatives ensure timely confirmation of customer purchase intentions
Helps businesses rediscover missed opportunities and reengage dormant leads through intelligent analysis and precise customer segmentation. It automates data cleansing, enriches lead information, and applies tiered reactivation strategies to efficiently engage high-value prospects.
Helps businesses categorize customers, identify those needing extra care, and automate engagement to reduce costs. It enhances satisfaction and interaction frequency while efficiently linking referrals to leads, connecting pre-sales and after-sales for a continuous engagement cycle. With automated follow-ups and referrals from deal-closing customers, it drives loyalty, new opportunities, and sustainable growth.
The Mobile Sales Hub is a one-stop lead management tool designed for efficient, on-the-go sales operations. It provides a comprehensive dashboard view of all key data, enabling quick access to insights anytime, anywhere. Marketing materials can be easily compiled and shared with customers or sales teams in a single click, while real-time in-store and outlet notifications ensure instant communication and responsiveness.
The User Profiling feature can establish a “one customer, one file” system that unifies data from multiple sources. Leveraging the Customer Data Platform (CDP), it combines demographic and behavioral insights to better understand customer needs, enable precise data-driven marketing, and enhance overall marketing effectiveness.
The Material Library enables unified management, issuance, and visualization of sales and marketing materials. It allows headquarters to centrally upload, organize, and manage content, empowering sales teams to communicate effectively with customers. Mass dispatch tasks can be created by headquarters, enabling front-line employees to instantly share approved materials with customers. Through detailed material statistics, businesses gain visibility into distribution and browsing data—enhancing content utilization and communication efficiency across the organization.
Through Task Center, the customer journey is optimized from initial engagement to final conversion, driving higher transaction success rates. It supports sales teams across the entire process—from lead management to customer retention—while efficiently connecting pre-sales and after-sales activities in an organized workflow. With a clear to-do list displayed on the Sales Hub, tasks such as follow-ups, invitations, test drives, order placements, and return visits are automatically prioritized, ensuring organized execution and efficient sales operations.
Enhances the process from online booking to post-drive feedback. Advisers can schedule flexibly, access test drive details, and record services efficiently. With real-time monitoring, Original Equipment Manufacturers (OEMs) can oversee operations, integrate feedback with quality data, and maintain full control of the test drive experience.
The User Profiling feature can establish a “one customer, one file” system that unifies data from multiple sources. Leveraging the Customer Data Platform (CDP), it combines demographic and behavioral insights to better understand customer needs, enable precise data-driven marketing, and enhance overall marketing effectiveness.
Offers a multidimensional dashboard for real-time insights into business performance. It defines key metrics across the entire process, enabling drill-down analysis and data export. With dashboards for headquarters, divisions, stores, and sales teams, it provides visibility into lead and test drive conversions, customer behavior, performance rankings, channel analysis, and more which empowering data-driven decision-making and continuous optimization.